PSA and service delivery
Tickets, SLAs, changes, projects, time, agreements and customer communication organised around accountable service outcomes.
Explore service operations
ChangeControlby QuesabyteMSP-in-a-Box operations platform
Run the business of IT from one governed workspace.
ChangeControl unifies client operations, service workflows, endpoints, networks, security evidence, documentation and commercial control so your team spends less time changing portals and more time delivering excellent managed services.
One company contextOne audit trailOne service catalogueOne operating view
Service deskOn track
Endpoints1,248
Security events3 review
Fleet health98.7%
Customer riskControlled
Tickets, assets, changes and evidence retain their relationship context.
Change approvedTicket escalatedAgent checked inReview scheduled
Designed for the whole MSP lifecycle
Start with the workflows you need. Grow without adding disconnected systems.
Each module works from shared companies, people, assets, agreements, tickets, projects and audit history. That means fewer duplicate records, clearer handoffs and a more professional experience for your clients.
RMM and endpoint operations
Bring managed asset context, endpoint health, technician access and policy-aware operations into the same service workflow.
Explore endpoint operationsNetwork and NOC visibility
Connect monitored network assets, discovery, SNMP context and operational signals to the customers and services your team supports.
Explore network operationsSecurity operations
Keep security evidence, investigations, approvals, remediation planning and client communication linked to real operational context.
Explore security controlsKnowledge and documentation
Maintain company-specific knowledge, processes, vendors, systems and governed secret references where technicians need them.
Explore resourcesCommercial control
Manage CRM, service catalogues, agreements, licensing, customer requests, billing-ready records and business reporting with shared context.
Explore commercial plansConnected by design
A request, asset, change, ticket and invoice should tell the same story.
ChangeControl keeps operational records connected instead of forcing technicians to rebuild context across separate vendor portals.
- DiscoverBuild a trusted client, site, contact and asset foundation.
- OperateCoordinate service, changes, projects and customer commitments.
- ProtectCollect evidence, investigate signals and govern high-risk actions.
- ImproveUse reporting, knowledge and recurring reviews to raise service quality.
New MSPs
Launch with structure from day one.
Replace improvised ticketing, documentation and approval habits with reusable workflows, service templates and clear customer records.
See the growth pathGrowing MSPs
Scale delivery without multiplying vendors.
Bring teams, devices, customer knowledge, agreements and service decisions into the same accountable operating model.
Explore capabilitiesEstablished MSPs
Standardise control across complex clients.
Use stronger governance, integration boundaries, audit evidence and role-based workflows to improve consistency at scale.
Review security controlsCommercially simple
Plans that grow with your managed customer base.
Pricing is shown in USD. Select a plan and company-seat band; included capabilities remain visible through your entitlement snapshot.
Basic
From $89.00/monthly
20 companies, core ChangeControl only.
- From 20 company seats
- Change Management
- Helpdesk and SLA Management
- CRM / ERP
- Asset Management
- Time Tracking and Timers
- Knowledge Base and Documentation
- Standard support
Standard
From $129.00/monthly
50 companies with Entra/SCIM and ConnectWise.
- From 20 company seats
- Change Management
- Helpdesk and SLA Management
- CRM / ERP
- Project Management
- Asset Management
- Time Tracking and Timers
- Priority support
Pro
From $209.00/monthly
100 companies with all integrations.
- From 20 company seats
- Change Management
- Helpdesk and SLA Management
- CRM / ERP
- Project Management
- Asset Management
- Time Tracking and Timers
- 1,000 managed endpoints
- Priority support
Enterprise
From $599.00/monthly
500 companies with all integrations.
- From 100 company seats
- Change Management
- Helpdesk and SLA Management
- CRM / ERP
- Project Management
- Asset Management
- Time Tracking and Timers
- 10,000 managed endpoints
- Enterprise support
Plan availability, seat bands and included functions are controlled in the customer portal. No hidden portal sprawl and no untracked manual entitlements.
Deploy your way
Self-hosted control or Quesabyte-managed cloud delivery.
Use the Linux-first reference architecture for self-hosting, or select a managed environment when cloud hosting is available for your account. Both models preserve product entitlements and governed updates.
Guided onboardingRole-based administrationEntitlement-aware modulesSigned update pipelineCustomer portal and billingSupport and feature request tracking
Ready to run a more deliberate MSP?
Create your account, choose the operating model that fits your business and build a service platform your clients can trust.
Start with ChangeControl